Your step-by-step guide to booking your exam

Exams are available to everyone who is studying a course with Training ByteSize. If you don’t have a course with us yet you can view our current course options here.

As many people are choosing to sit their exams online at the moment, please book your exam as far in advance as you can, ideally with two weeks notice and within your course licence period, thank you

Your exam can be taken 24 hours a day, 7 days a week

It must be taken within your course licence period

A computer with a webcam, microphone and ideally a hard wired internet connection

Some organisations have firewall restrictions in place which may not allow you to sit the exam at work. In these circumstances you can either talk to your IT department or if you have one, use your computer at home. Please get in touch with any questions you may have on this

I’m ready to book

Select the button below for your exam body, then fill out the form with your details and preferred exam date.

APM exams

APM exams

All other exams

All other exams

About your online exam

All exams can be taken online using proctoring services, which vary by exam body:

  • APM: Surpass
  • PeopleCert: PeopleCert Web-Based Exam Driver
  • APMG: ProctorU
  • BCS: Question Mark

The invigilator/proctor will invigilate your exam via the webcam on your PC. They have the authority to terminate the examination if they are certain or suspect suspicious activity. The Proctor will have remote access to your computer during the exam.

PeopleCert online exams

PeopleCert are the examination board used for all PRINCE2® for ITIL4 and MSP exams
  • For an online exam, your PC will need a webcam, microphone and working speakers.
  • You will also need a reliable, high speed internet connection, preferably a hard wire internet connection.
  • Have a valid photo ID available, such as National ID card, passport, driving license, military card, employer identification card (in English), Academic ID, as your webproctor will need to verify your ID before you begin your exam.
  • Disable any virtualisation Software such as VMware, Virtual PC, Virtual Box or Sandbox during the exam. For exam security reasons, the ExamShield cannot run through any virtualisation software. You should also close any applications that might affect the exam process, such as web browsers, chat, desktop sharing and mail client applications.
  • It is recommended you complete the online exam on your home PC using your home network as often organisations have firewalls that block the relevant software for online exams.
  • Your online exam booking form must be submitted at least 7 working days’ prior to your chosen exam date. Exceptions can be made on request.
  • Once you have completed the online exam booking form, you will receive a confirmation email from Training ByteSize within 2 working days’ providing further details on how to register with the exam board.

Other online exams

ProctorU is currently available for taking APMG, APM or BCS accredited exams.
  • For an online exam, your PC will need a webcam, microphone and working speakers.
  • You will also need a reliable, high speed internet connection, preferably a hard wire internet connection.
  • You will also need the ability to allow video and screen sharing connectivity. You can test your PC’s compatibility with ProctorU here and connect to a live Proctor technician.
  • It is recommended you complete the online exam on your home PC using your home network as often organisations have firewalls that block the relevant software for online exams.
  • Your online exam booking form must be submitted at least 7 working days’ prior to your chosen exam date. Exceptions can be made on request.
  • Once you have completed the online exam booking form, you will receive a confirmation email from Training ByteSize within 2 working days’ providing further details on how to register with the exam board and schedule your exam slot.

Online exam terms and conditions

  • Exams can only be booked if you have Training ByteSize course within the course licence period.
  • Exams will only be booked when full payment is received
  • Exam booking form must be submitted 7 working days prior to your chosen exam date
  • Candidates must complete the online registration with the examination board to enable online exam to be sat.
  • Training Bytesize must be informed in writing of any candidate dispensations at the time of booking the exam
  • You are able to reschedule your exam date as long as it is within your licence period. You are able to reschedule your exam date once at no cost. Rescheduling your exam date for a second time will incur a £30 admin fee
  • Any changes to your exam must be made a minimum of 48 hours prior to your exam date, failure to do so may result in a charge to you from the examination board
  • Any attempt to sit the exam will be classified as taken
  • If you require a re-sit, you will need to purchase the exam as per the current exam price
  • Training ByteSize must be notified if a candidate is resitting the exam by either email or telephone.